Travel Officer

• Location Perth CBD Central Park

• Competitive Rate

• Immediate Start

About our client:
Rio Tinto operates the worlds largest integrated portfolio of iron ore assets. These assets include a world-class, integrated network of 15 iron ore mines, four port facilities, a 1,700 kilometre rail network and related infrastructure. Rio Tinto are expanding operations in the Pilbara to epic proportions while introducing next generation technologies to deliver greater efficiency, lower production costs and improved health, safety and environmental performance.

About the Position:
Workpac are currently seeking an experienced customer service officer, supporting the safe and efficient movement of Rio Tinto personnel across the Pilbara region. Our ideal candidate is motivated by a fast-paced and dynamic work environment & is committed to delivering a high level of customer service. The role is located at Rio Tinto, Central Park Perth on a 5:2 roster Mon/Fri, 8hr days. This is a 12-Month casual contract, with the possibility of extension & conversion to Workpac FTE after 12-Month with the team.

Key Responsibilities Include:

• Coordinating travel bookings for flights, accommodation, and vehicles, using In Flight, Concur, RTTMS

• Providing support to RTIO personnel with travel-related queries or feedback via phone or email

• Providing reliable and service-focused communication and engagement with internal and external stakeholders

• Auditing/Reporting to troubleshoot processing errors, identify training opportunities and process improvements

• Supporting the Offshore Travel Team with queries, queue-management, & processing requests via Rio Tinto Ticketing Management System (RTTMS)

• Managing accommodation discrepancies and resolving errors

• Cross-team training and support across the RTIO Travel Team

• Inbox management

• Rotational emergency after-hours support

Skills & Experience Required:

• Strong commitment to delivering a high level of customer service.

• Ability to meet strict deadlines & excel in a high performing team

• Good problem-solving skills & attention to detail

• Ability to multi-task & strong time-management

• Ability to work collaboratively with all team members or work autonomously, as required

• Strong written & verbal communication

• Experience with Rio Tinto systems - Inflight, RTTMS, SAP, Concur (preferable)

• Microsoft office skills - MS Word, Excel, Outlook

Additional Benefits & Information:

• 5:2 roster, located in Perth CBD

• Work from home flexibility

• Vibrant, inclusive & supportive team culture

• Conversion to Workpac Full Time Employee after 12-months in the role

• Training and role-based development opportunities

• Team building events

• Team recognition awards for living the Rio Tinto Values

• Annual development plan & performance review

• Career development opportunities

• Site visits across the Pilbara region

• Networking opportunities with key stakeholders

• Wellbeing initiatives, including Peer Support/EAP

• Onsite parking on weekends/public holidays

Apply Now
Click on the Apply button or for a confidential discussion please contact:
Principal Consultant: Bella Mason via Contact Number 08 9201 6268 quoting the below Reference Number
RioTinto Professional Job Reference Number: 7469J20245351

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.